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Moving house is a daunting task, and one which can be made all the more stressful if you choose the wrong removalist company. From lengthy delays to rude behaviour, even theft or not showing up on the day, a poor removalist can scarper all your best laid plans and cause real damage to your possessions. It’s critically important that you make the right choice in who you hire.

Best Removalists Melbourne – Let The Internet Be Your Friend

The first step in finding your best removalist is to seek recommendations – via friends or the internet. Ask for recommendations amongst your friends and on local Facebook pages, and do a search of ‘best removalists Melbourne’.

Make a shortlist of possible suppliers, and then check their online reviews. Keep an eye out for bad reviews, particularly if there are multiple complaints about the same issues. Check reviews both on each company’s official website and also on their Facebook page or Google. You might also ask removalists for their past customer contacts to get a verbal review of their work.

Compare Rates

Contact several removalists for a quote and be sure to compare ‘apples with apples’ – some removalists will charge by the hour, and others will set a fixed price. Keep in mind that the cheapest removalists may not always offer the best service or most efficient work, so think about what’s most important to you.

Spend some time talking with reputed removalists and provide lots of detail on what will need moving. Some removalists will want to visit you and view all items to be removed before providing a final quote.

Always make sure your final quote is written and not just verbal. Companies such as Pinder Tower Movers will provide a written contract before they start work.

Customer Service

Your best removalist is one that you are completely comfortable with, and that provides a high level of customer service. Some things to consider are:

  • Is there a dedicated customer support number for any queries you have?
  • Are they friendly and polite and willing to take time to explain things to you?
  • Do reviews suggest a high level of customer service? Are there any past complaints about the behaviour or removalists when on the job?

Moving house is a stressful experience, and you want a professional, friendly removalist supporting you.

Experience Counts

There is a huge variation in the level of experience of removalists in Melbourne. Some removalists are working on-the-side to make a bit of extra cash and have minimal work experience. Others will have been in the business for decades – Pinder Tower Movers have over 40 years of removal experience.

When it comes to stacking things correctly and ensuring your belongings are safe, experience counts. Moreover, removalists with years of experience will work far more efficiently and will get the job done with a minimum of time and fuss. At the end of the day, a company with greater experience is likely to save you both stress and money.

Extent Of Services Provided

Some cheaper removalists will offer to move your furniture from A to B, and no more. Other removalists provide additional services such as packing and unpacking, furniture disassembly and assembly, and placing things exactly where you want them to be.  You may also be in need of a removalist that can provide temporary furniture storage if your house move needs to happen in stages.

Have a think about exactly how much help you expect and ensure that your chosen removalist can provide it.

Check For Insurance

Check that your chosen removalist company has Public liability, Carriers Liability and Motor Vehicles Third Party Liability insurance. These will cover accidental damage to your goods that is the removalist’s fault, along with the loss of goods due to fire, theft or overturning of their vehicle.

It’s important to note that these insurances do not cover all potential damage. For example, if an item packed in a box is broken in transit, this may not be covered as the damage may have been due to poor packaging and not the fault of the removalist.

These limitations to moving insurance make it all the more important that you choose a highly experienced removalist, so that the likelihood of any damage is minimised.

Best Removalists For Handling Antiques, Pianos and Billiard Tables

If you will be moving heavy or delicate goods such as pianos, pool tables, antiques or artworks, your best removalist will be one who has ample experience in this.

Antiques and artworks require additional padding and care when moving, and need to be very carefully secured within the moving truck. Pianos and billiard tables usually require some disassembly and reassembly, which needs to be done just right to ensure they are fully functional when put back together.

When choosing your removalist, check that they have the required experience with these items, plus any special equipment needed, such as a piano trolley.

Looking for the best removalist in Melbourne? Have a chat to Pinder Tower Movers. They provide a full suite of services – including packing, furniture storage, handling pianos, billiard tables and antiques – have over 40 years of experience, and offer the highest level of customer service. Contact Pinder to see if they’re the best removalist for you.